[Resolved]  Snapdeal.com — Damaged / defective perfume delivered

Address:	Mumbai City, Maharashtra, 403601
Website:	Www.snapdeal.com

I recently ordered a perfume from snapdeal. Order Id [protected] and invoice number S69D24/1000079. Seller is by the same Skyline sales. When I received the package and started to open it I noticed the box was slightly damp and smelling of perfume. Once I completely opened the box and got the perfume out I saw it was open from the nozzle as can be seen in the pics. The bottle was completely empty. I am highly dissatisfied with the product sent across to me. I have initiated the replacement procedure and my ticket id is 42844169. I read somewhere that perfumes come under non replaceable items. This is highly unacceptable since I received a completely damaged product. I request you to send me a replacement or else I will be forced to take up my case in consumer forum.