[Resolved] Snapdeal.com — Damaged dining set delivered... Now not getting a refund

ritububble

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560067
Website:	snapdeal.com

I received a 6 seater dining table from snapdeal which was installed after 2 days of delivery. After the installation done by their people I come to know the table top damaged...Since then requesting the customer care to get the product picked and refund my money, but all in vain...The wooden frames, carton boxes all lying in my living room for they want the original packing...my house is in a mess with my money also stuck...feeling very helpless..Please help
Thanks and regards,
Ritu

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Dec 18, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2016

Snapdeal.com Customer Care's response Dear ritububble,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

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Comments

Surya Abhi

from Coimbatore, Tamil Nadu

I have placed an order in Snapdeal on 5-11-16, ([protected]) .. I still didn't get the refund.. if I Cal the customer care Mr.priyan answered and gives irresponsible answers

Snapdeal.com Customer Care's response, Nov 19, 2016

Verified Support

Dear Surya Abhi,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal