[Resolved] Snapdeal.com — Damaged Double Bed | |||||
Snapdeal order No Order ID: [protected] I have been writing to snapdeal eversince a defective/damaged double box typpe bed has been delivered but without any meaningful response from them despite periodical complaints on this site as well on helpline website which was acknowledged by them, but no action has been taken, leading me to believe their total unconcern to resolve the matter which I enumerate once again.TOadd insult to inefficiency they give a complaint no and after two days they show as resolved without even a motion of trying to resolve it. 1.Scratches on the bed. which need to be removed by polishing 2.The bolt connecting the head board and main bed could not be placed as the holes are mismatched and the carpenter left without completing the job. 3.The Boxes Planks not fixed and are lying on floor as such the bed boxes are unusable. many other small issues Abhay Nath Was this information helpful? | |||||
Dec 3, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Nov 02, 2016 Snapdeal.com Customer Care's response Dear 1abhay1, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal Verified Support Dec 03, 2016 Snapdeal.com Customer Care's response Dear 1abhay1, We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal | |||||
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