[Resolved] Snapdeal.com — Damaged product | |||||
I had Placed an order of Sony Bluetooth headset sbh20 on the date of jan 07 2017. It was delivered to me on jan 11 2017 by cash on delivery option but its damaged. Within 10 minutes of delivery i had Contacted SNAPDEAL they said it's not delivered by them but by the seller directly eventhou we will replace the product. But it's been 9 days since i complained they were not making refund or replacement. Was this information helpful? | |||||
Mar 2, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jan 21, 2017 Snapdeal.com Customer Care's response Dear Prakaz Sp, We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at [protected]@snapdeal.com. We assure you that we will look into it and connect with you. Regards, Team Snapdeal Verified Support Jan 29, 2017 Snapdeal.com Customer Care's response Dear Prakaz Sp, We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal | |||||
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