[Resolved]  Snapdeal.com — damaged product (dead), they are not pick up my order and return request has been closed

Address:exin zone,opp to irikkur bustand, Kannur, Kerala, 670593

They send me damaged product and i had requested for return in the same day when i received the product. They are not pick up my order.. They are saying your return request has been closed. Please immediately doing an action and start your refund process. I want my money back and please pick up the order as you mentioned in your policy i was immediately sending a returning request but snap deal closed my returning request. I believed on snap deal and finally i felt that i never buying any product from snap deal after this issue. Please don't break my trust issue snap deal... And solving my problem that i starting trusting you guys again... Thank u
Was this information helpful?
No (0)
Yes (0)
May 4, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2019
Snapdeal.com Customer Care's response
Hi Mirzan

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information