[Resolved] Snapdeal.com — data breach + fraud detected | |||||
Hello team, I purchased a product from your website on 10th nov, asian multi-colour shoes, pack of 2, combo order id: [protected] Today, 19th november morning i got a call from an individual (+91-[protected]) claiming to be a company representative. He had my following personal details — name, address, phone number He went on to explaining how i have won a lucky draw and won a car and demanded identity proof and rs11500 to be deposited to company's managing director. I'm aware of such frauds and i disconnected his call along with flagging and blocking it. My question to your team is — 1) why was my personal details released to fraudsters 2) is this company "asian" a fraud one. If yes why is it listed on your website 3) who is responsible for this data breach. 4) what other details have been leaked. Are my credit card details, the one i used while purchasing, at risk? Unless i get a clear response from your team within 48 hrs, i will be filing a complaint against the mentioned comapny and snapdeal in the consumer court. Regards, Aakanksha dimri [protected]. Was this information helpful? | |||||
Dec 21, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Nov 19, 2018 Snapdeal.com Customer Care's response Hi Aakanksha, Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards. Team, Snapdeal | |||||
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