Snapdeal.com — Deactivation of my account

Address:Hyderabad, Andhra Pradesh, 500067
Website:snapdeal.com

Recently i have experienced a very terrible experience from a online shopping website SNAPDEAL.COM i bought a mobile phone it started showing defects and problems from within 2 hours o[censored]sage i asked for return and refund as their policy says 7 days returns they contacted me after 2 days and asked me to go to service center as the product have 12 months warranty but i can not able to locate a service center i again asked them to take the product back after asking them daily for several days they sent me and email on 25 feb at 11 pm saying a representative from snapdeal will be contacting me to verify the device on 25 feb (yes it is correct on 25 feb same day as i received the email at 11pm) next day a guy called me but was speaking in a language i didnt understand (it is not telugu my mother tongue neither english nor hindi) and another lady called a said the same but in a way that i felt insulted after all this i came to the conclusion that my money is gone and made peace with it but i wanted to delete my account since it has my information that may cause privacy issues in the future as this website is a fraud so i went to website and tried to delete my account but there is not option of doing that all i want now is to delete my account and atleast get my peace of my mind back
thankyou
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Snapdeal.com customer support has been notified about the posted complaint.
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snapdeal is a fraud website dont but any thing they sell and if you do dont trust their policy .
Dear Chandu,

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal
Dear Chandu(Chandu Deep),

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

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