| Address: | New Delhi, Delhi, 110044 | | Website: | Snapdeal&utm_source. |
I got a defective handset on March 13 2017 and returned back to them after two days.
Now they are saying that earphone is missing so its rejected. I told them that when I had returned everything was inside the box.
But they were not ready to accept. They started to blame that I kept the earphone and I need to send back to them.
I requested to deduct the price of the earphone and return back my money. Still no help.
I was shocked, I asked them to give the number or address of your courier partner because the culprit must be snapdeal's courier boy who took the phone back to the warehouse.
But they were not ready to help me at all. I checked my call records and found that snapdeal's courier partner number and called him and threatened to file a case against him then he accepted that he had stolen the earphone and would return back to me.
Fortunately that call was recorded in my phone. I have receipt which was given by him after taking back the defective phone and call recording where he is accepting that he had stolen the earphone.
What was my fault in this. I trusted and paid in advance. It was my almost 30th order in last 2 years. I have ordered almost 20 phones in last 2 years. I also recommended my friends and relatives.
Now I'm fade up.
Plz let me know where to send all these so that everyone knows that Snapdeal is no more a brand now. They have a group of bunches who are robbing the honest people like us.
Regards
Deepak Kumar
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