[Resolved] Snapdeal.com — Defective inverter sent and money not refunded. | |||||
Day 11, 26th may, 2017 Sir, Registered no: [protected] order id: [protected] (1 item) Bought an invertor from snapdeal on 16th may, 2017 whose internal Parts are moving and is completely dead. Requested for return on 19th but no contact for pickup till date. Registered complaint on customer care but no result. I am getting frequent sms and emails that "pickup failed" but i have Not received a single call from pickup company. Tried calling snapdeal helpline (Also on facebook and email) but given Hollow assurances. I am carrying the defective invertor daily to my Office and back to home as pickup address is my office. This torture Is totally unwarranted and disappointing from snapdeal. Day 15, 30th may 2017 It has been four days since my defective invertor is picked up by Snapdeal. No action has been taken since after. It has been 15 days i Am suffering due to lack of invertor at home. My money is blocked with Snapdeal who is cheating with their customers. Please refund my money As soon as possible. Snapdeal customer care is not providing any information regarding the refund and just asking to trust them. One lady customer care executive even said "aap ne sab par bharosa kiya, ab mujh par bhi bharosa kar ke 2-4 din wait kar lijiye" Snapdeal is such a cheat and fraud company with no regards for their customers. Was this information helpful? | |||||
Jul 2, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jun 01, 2017 Snapdeal.com Customer Care's response Dear anurag0450, Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Regards, Team Snapdeal | |||||
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