[Resolved] Snapdeal.com — Defective order and delivery issues

shindepratik03

from Gurgaon, Haryana

Address:	New Delhi, Delhi, 110020
Website:	www.snapdeal.com

I order set of three puma socks, one of them is defective. I tried to return/replace but they wont allow me for it.
Also i have ordered a mobile cover, i got message from them that delivery attempt was unsucessful. I got the message twice but i was present at the delivery address all the time. I did not receive any calls from the courier personel too.
And also i have paid for both the items. And both belong to same order.

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Dec 8, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2016

Snapdeal.com Customer Care's response Dear shindepratik03,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal

Verified Support

Nov 07, 2016

Snapdeal.com Customer Care's response Dear shindepratik03,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal