Snapdeal.com — Defective product

Address:

Ghaziabad, Uttar Pradesh, 201005

I had purchased a iball tablet from snapdeal on march 21rd and received a defective product on march 24th. I had raised a compliant on march 24th for a refund of amount. I was assured that an engineer will visit my place on friday but he never did and then i had to call more than 20 times and then i was assured that an engineer will visit my place on saturday and it never happened again. I have called them up in morning and i am now assured that he will visit today before 6 pm and i will receive a call from engineer. I am undergoing mental torture and waste of money due to non availability of toll free customer care number. I am now thinking of going to social media and consumer court on this.
Compliant number is 21303498