Address: | New Delhi, Delhi, 110017 | Website: | www/snapdeal.com |
I bought a mobile phone micromax gc 313 which is dual sim cdma+sim from snapdeal.com via order id: [protected]. This phone does not support any kind of otp from any shopping website or any bank portal. But when i put my sim to another mobile phone, my sim is able to receive otp and other promotional messages as well.
So, i lodged a product return request to snapdeal.com via reference number: 23786078 dated 18 may 2016.
I also reported above mentioned defect to micromax customer care website via reference no. Ser[protected] dated 19 may 2016 and those people told me over the phone call that they cant resolve this problem.
Now snapdeal is denying to return the product.
I bought this phone as a backup phone because my old backup phone was broken and i don`t have time to get that repaired.
My iphone does not support cdma sim otherwise i ll never buy such a cheap phone.
I don`t know why snapdeal is selling online such a long time. They are not trust-able any more.
Now i want to return this product micromax gc 313 to snapdeal. Was this information helpful? |
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