Snapdeal.com — Defective product need refund

I placed order using my friend invention code but no cashback

Dear Siva(sivakumar411),

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

dear sir:
Today i got a call from snapdeal from refund department the person is asking my bank account deatils also netbanking password, ATM card number with pin number, why they are need my net banking password and ATM card PIN number how can i able to give this information, snapdeal trying to cheating me and looting my money in my bank account ? (the person i called by this number [protected])

Dear Siva(sivakumar411),

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal

Dear Manoj,

Thanks for reaching out to us. Kindly share your order id or complaint number with us at [protected]@snapdeal.com so that our team may assist with your concern.

Regards,
Team Snapdeal

Dear Manoj,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

Dear Siva(sivakumar411),

Hope you are doing good.

We wish to inform you that your refund has been initiated from our end.

Regards,
Team Snapdeal

yes i got my money back thank u

Regards,
sivakumar

Dear Siva(sivakumar411),

Thanks for acknowledgement.

Regards,
Team Snapdeal