[Resolved] Snapdeal.com — Delay

Suvojit Pal

from Kolkata, West Bengal

Address:

743318

My estimated delivery date was 2nd jan. 2017. I did not receive my order on the due date. Snapdeal charged me @ rs.140 for the standard delivery charge for this order for delivery on 2nd jan. 2017. I want to refund my money (@rs.140) because my order did not receive on the due date. When i track my order in snapdeal website i have seen my order was dispatched before the due date (2nd jan. 2017) but it did not deliver me on the due date through the deliveryman.
Please kindly see my problem. Thanking you.

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Feb 6, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Jan 03, 2017

Updated by Suvojit Pal I have entered a wrong zip code(743318) the right zip code is(700138). Please edit the zip code. thank you.

Verified Support

Jan 04, 2017

Snapdeal.com Customer Care's response Dear Suvojit Pal,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

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Comments

Pradeep Dhiman

from Delhi, Delhi

There is price difference on the printed invoice and the actual price printed on shampo bottle
Price printed on bottle : 67.00
Price printed on invoice : 170.00

Very untrusty act from snapdeal or its seller
I am never going to buy any product from u
And also warns other for not to buying from here.

Snapdeal.com Customer Care's response, Jan 4, 2017

Verified Support

Dear Pradeep Dhiman,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [email protected] in case you require further assistance in the interim.

Regards,
Team Snapdeal