[Resolved] Snapdeal.com — Delay in delivery and responses

gopinath28051978

Address:	560068
Website:	Snapdeal.com

Snapdeal grievance team,
I have filed a consumer complaint against Snapdeal for order ID [protected] delayed and fake commitments since this order was placed on 27th December in Snapdeal gold and suppose to deliver by 28th December and no one responded even after called 3-4 times to customer care .more over courier service updated the order status as first delivery attempt was failed and update your next preferred time which is ridiculous since without calling me how can they update on my order status.. I will never buy any product from Snapdeal henceforth and make sure I will spread this to my other colleagues in my office also...

Regards
Gopinath
[protected]

Sent from Yahoo Mail on Android

On Thu, Dec 29, 2016 at 8:19 PM, Consumer Affair
wrote:
Dear Gopinath,
Your Complaint has been successfully lodged and your docket number: 113174.
Please visit Track Complaint as enter the above docket number.

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Feb 9, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2017

Snapdeal.com Customer Care's response Dear gopinath28051978,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,

Team Snapdeal