[Resolved] Snapdeal.com — Deliver cancelled product and, not pick up refund

Div Srivastava

from Palasbari, Assam

Address:	Sonitpur, Assam, 784001
Website:	www.snapdeal.com

I am Divya Srivastava, Order id [protected], order placed date 5.8.2016 and cancelled date 7.8.2016.but got cancelled product, I refused to take that product but coriur boy said(ye to apko lena hi paega kyonki hamare office me aa gaya h).I have taken the product and informed to snapdeal authority. they committed to refund my amount and pickup the product.when to be the incident to be happening and i get back my money and you will pick up the product from my home as per snapdeal rule and regulation on cash on delivery system. I TRUSTED your commitment over phone call at least 6 times with 20 -25 minutes communication par call.what is the consequences let me know.

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Jan 4, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 05, 2016

Snapdeal.com Customer Care's response Dear Div Srivastava,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 03, 2016

Snapdeal.com Customer Care's response Dear Div Srivastava

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal