[Resolved] Snapdeal.com — delivered a wrong product & then refuse to pay refund. | |||||
My sister had ordered one wildcraft bag pack from snapdeal on 5 jul 2017 however when we received the order, we found bag is different from the order (Actual bag was having 2 compartment on the upper side however we have ordered a bag 3 compartment. We initiated for refund and informed snapdeal to take the bag return and return our money. They collected the bag and informed us they will refund the amount. However suddenly they returned our bag again to our family member without any notification & they updated their status online that we found quality checking issue. Its a pure non sense thing that could happen to anyone o[censored]s. Finally i have informed my family & friends about this issue and alerted them not to take anything from snapdeal anymore. Ps : i follow up for my refund again but they didnt reply a word on my query. Rgds, prabhat [protected]@outlook.com Was this information helpful? | |||||
Sep 11, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Aug 08, 2017 Snapdeal.com Customer Care's response Dear Bhantu, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal | |||||
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