[Resolved]  Snapdeal.com — delivered another product and defective product

Address:Nagpur, Maharashtra, 441110
Website:www.snapdeal. com

I buy the pen drive hp 64 gb and 2 pieces i had buy, they are come before the date of delivery and i pay that 600+600=1200₹ price of that pen drive after delivery, but i check that parcel then i see that on that box written as hp 64gb pen drive but under that box no any 64gb pen there is only 32 gb pen drive, and that pen drives are not work and already the seal of that pen drive is broken. I am wait wheter the option of return is come but there is not displaying that the order is to be delivered then i call that delivery biy he says that the delivery option is view after one day then i wait, now after twi days the snapdeal send mi this msg"order update: harshad pahune we have cancelled your order for hp x750w 64 gb pen drives fancy pendrive in the unlikely case that seller attempts delivery" then same time i received the call from snapdeal i told all this problem then she said i will call u after some time but no call is come. And now return my money fast otherwise i take public support..
I also put the court case on the snapdeal... I have evidence also..

I attched some pictures that u can see on that box written that hp 64gb pen drive but under the box there are different and crash seal items are delivery,, and after two days of cash on delivery snapdeal call me and tell that that was fraud... Then i want my money back...
+8 photos
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Dec 27, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Nov 25, 2017
Snapdeal.com Customer Care's response
Dear Harshad Pahune,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon.

Regards,
Team Snapdeal
Nov 28, 2017
Updated by Harshad Pahune
Snapdeal are calling only not doing anything to return my money back... They call and tell that your complaint is in process... I want my money back
Nov 28, 2017
Updated by Harshad Pahune
Snapdeal cant read my complaint... i order two pen drive of 64 GB price of 600₹ and 600₹, snapdeal send me email of only one pen drive, i also send Images of that two pen drive and have two different order no. Also... so i will give 600+600=1200₹ refund and snapdeal send email of only 600₹ refund mail, , , so please read my complaint which is of two pen drive of 600₹ each...

Nov 28, 2017
Updated by Harshad Pahune
I order 1200₹,
Order ID: [protected]
So refund 1200₹

Nov 29, 2017
Updated by Harshad Pahune
When refund my money, Snapdeal only ask bank detail not refund my money, please refund my money fast, i also bank detail on email...
Dec 04, 2017
Updated by Harshad Pahune
Snapdeal is totally froud dont buy any product from snapdeal, it send froud product and faulty product and dont refund over money back, , so my suggestions please dont buy any product from Snapdeal... snapdeal ask for bank detail but only tell that your complaint is in process but not refund...
So dont buy any product from snapdeal...
May 03, 2018
Updated by Harshad Pahune
Not solved this complaint and not any refund transfer in our account, you will check my account also, and how give the mark of resolved complaint, this complaint is not resolved...
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