[Resolved]  Snapdeal.com — Delivered nokia 105 SS mobile does not have same features mentioned in snapdeal site

Address:	560102
Website:	www.snapdeal.com/product/nokia-105/1397084

I ordered Nokia 105 SS. I purchased this phone because of speaking clock feature mentioned in description of this phone. But the product I received is dual sim Nokia 105 and with no speaking clock feature. Without speaking clock, there is no use of this phone for me, as I required it for my grand mother. I have complaint many times in customer care for refund money. But they are saying that in quality check phone is same. They are not ready to refund my money back. Snapdeal engineer came to my place two times and I have written remarks from him that speaking clock mentioned in your site for this phone is not in the delivered phone. Snapdeal engineer can see that delivered mobile is not single sim and does not have speaking clock feature as mentioned in website. But I do not understand how quality check team is not able to see these things.
I have called many times and customer care executive is saying that we can not do anything as delivered mobile is same as the mobile described in website.
order id [protected]