[Resolved] Snapdeal.com — delivered the product to someone else and not me and not responding | |||||
I have ordered on snapdeal on 13th oct and the order id is [protected]. And they have sent me a message on 16th oct, that my order could not be delivered as customer requested to deliver it on 17th, oct. But, i haven't received any cal from them. I have informed the same to them and on 17th oct, i received a message that the products were delivered. But i haven't received any products. I have sent many emails to them on daily basis. But still i haven't received a single response from these cheaters team, the so called snapdeal. Looks like they are selling products, taking the money and not delivering the products and have introduced a new cheating technique. I would like to sue them for such acts. Was this information helpful? | |||||
Nov 28, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Oct 24, 2017 Snapdeal.com Customer Care's response Dear mvkchaitanya, Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com. Regards, Team Snapdeal | |||||
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+91 11 4637 1100 [Customer Care]
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For any business to run nothing required but the truth. You speak truth and rest all will be taken care of by itself.
I referred here my experience with the Order ID: [protected] for which they have taken the same excuse, failed our internal quality checks hence they cannot return in spite of delivering the wrong product!
I have got required advice, hence waiting for Snapdeal grievance to revert as a last chance to them so i can go to the next action plan with the artifacts. Also, i got to know they are running this scam for past 1 year comfortably. In parallel I am also taking input from my lawyer friends and the media channels to expose them as earliest as possible. Meanwhile, I will update it at PMO handler as well for a quickest action for so called MAKE IN INDIA entrepreneurs.