Snapdeal.com — delivered wrong item and replacement not done | |
I have ordered avalik black Bluetooth device on 24/07/2018 and I got a fish doll. I replaced the item on 2nd August. They send me new delivery date for replacement item on 21.08.2018 and they changed the delivery date three times and the 3rd time they changed to 1.08.2018. But they not yet delivered today(5.09.2018) and today they messaged me that I have to link bank account for refund. They cancelled the order without any notification and not refunded. Very poor service from snapdeal.
Was this information helpful? | |
|
Snapdeal.com customer support has been notified about the posted complaint. | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Post your Comment