Snapdeal.com — Delivering different product with same name on it.

Address:Bhopal
Website:www.snapdeal.com

I have ordered a product from snapdeal.com with order id as [protected] and sub order id as [protected], but the product contains harmful substances so i put the return request just after reading the ingredients, but they closed my request with the reason that the product was delivered on 6 dec, and you have raised the request on 7 dec, so your 7 day return window is closed.

Product is totally sealed and packed, it comes under 7 day return policy, the product is delivered on 6 dec, so i request you to help me returning it and to get my money back.
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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