Snapdeal.com — Delivering fake mobiles

Address:Gurgaon, Haryana, 122008
Website:www.snapdeal.com

Hello I ordered Samsung galaxy J5 4G 8GB phone from snapdeal.com. While placing the order I made sure that the seller is snapdeal fulfilled. Yesterday I received my order in which a cheap chinese phone was packed in samsung j5 box. So I am asking snapdeal to correct their mistake. And if a seller is snapdeal fulfilled, its their responsibility to check for products with them SNAPDEAL IS A BIG TIME FRAUD COMPANY Attached is pic of mobile which they sent
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Snapdeal.com customer support has been notified about the posted complaint.
Nov 06, 2015
Updated by addictedabhi
Order id : [protected]

Complaint comments 

Comments

Dear addictedabhi

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team
Dear Snapdeal Online Team

Mailed you the information which you asked for.

Dear Priya
Mailed you my contact number
Dear addictedabhi,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team
Item is still not replaced, even after calling snapdeal 100 times
Hi addictedabhi,

Hope you are doing good.

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Snapdeal Team

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