[Resolved] Snapdeal.com — delivering & return of the product

abdul mamud

from Bengaluru, Karnataka

Address:

560068

Hi team, where as i placed a order on 17th oct where as till today i didn't receive few products delivered to my location provided where as already i done the payment in advance & even i would like to let you know that without attempting any kind of delivery they will update status as we tried attempting your product to delivery but we failed we will once aging try where as last time have sent a mail to their cc that please provide me the deliver executive number so that i can talk to them & figure out things but they provided me a wrong number when contacted them they said that product is not there with us. Below is the mentioned number, where as 'm continuously following up but not getting any proper response from them. Secondly they keep changing the date of product which was mentioned in app while purchasing. Order id and date of placement i also attached in the pic.

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Dec 13, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 05, 2018

Snapdeal.com Customer Care's response Hi Abdul,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Nov 06, 2018

Updated by abdul mamud 24 hrs has been over 'm yet to receive call from snap deal end. Still i am getting the same message stating your item will be picked & delivered but no is coming to my mentioned address & in app they are updating as we failed to attempt delivery we will try once again where as even they are not mentioning the number of the delivery executive name.