[Resolved] Snapdeal.com — delivery of adidas flip flops

Zubair Siddiqui

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500008
Website:	Snapdeal

Snapdeal was to deliver my order, order tracking says delivery attempted twice, didn't even get a call or any delivery man at my door on the first day. The second day the delivery guy called, i couldn't pick up the call and i called him back in a few minutes, to which he asked me to come and pick from a specified point. Which was not a part of the deal. He says he cannot find my address and when confronted started using vulgar language. The order tracking still says delivery attempted which was actually not. Snapdeal needs to mention it before hand that the delivery person will call and if we can't answer the call it will be considered as delivery attempted and the consumer wasn't present at his address.

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Jun 8, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

May 08, 2018

Snapdeal.com Customer Care's response Dear Zubair,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

May 09, 2018

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Comments

Kiran Kutty

from Chennai, Tamil Nadu

Mahendra XUV 500 win the car

Nameera faruqi

from Pundri, Haryana

I returned the kurti of amount 474 . I paid cash on delivery. I want my money back in my bank account not through SD cash.Please help.send my money by today only.

Snapdeal.com Customer Care's response, May 10, 2018

Verified Support

Hi Nameera,

Apologies for the inconvenience caused. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal