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Snapdeal.com — Delivery of wrong item

Address:Lucknow, Uttar Pradesh, 226002

I have ordered for an Intex Cloud Jewel Mobile Phone on 20 Apr 2016. My order ID No is [protected]. Today at 1645hr I have received a packet of salt instead of mobile phone from the shipping coy. I have also paid Rs 6000/- to the delivery boy. The packet was in teared condition. Please resolve my complaint immediately. I am going lodge an FIR for the fraud and also giving article to publish in news paper. May I request you for early resolvement of the complaint
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Dear Pawan(Pawan760),

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
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