[Resolved]  Snapdeal.com — delivery status is "delivered" but i have not get purchased item (order id: [protected]).

I purchased a set of brass jug & 6 nos. Brass glass on 30th july and delivery date was 11th august, 2018. Suddenly 4th august, 2018, 2.43 p. M delivery man call me. Unfortunately i can not receive the phone call due to unavoidable circumstances. After few minutes i call back the number but i have no responses. After that i received message the item is delivered. But nobody does not received the item, besides i wrote the delivery address " except saturday, sunday & other holidays because the address is office address. My order id is [protected].
Please do the needful.
Thanking you,
Dipankar bhabak.
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Sep 8, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2018
Snapdeal.com Customer Care's response
Hi Dipankar,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Verified Support
Aug 08, 2018
Snapdeal.com Customer Care's response
Hi Dipankar,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Complaint comments 

Comments

There is a call from Snapdeal that I won prize a car of 5lakh 60thousand and if I want money I have to give bank account details

Snapdeal.com Customer Care's response, Aug 8, 2018
Verified Support
Dear Vansh,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

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