[Resolved] Snapdeal.com — Deny in delivery

Sanket9559

from Allahabad, Uttar Pradesh

Address:	New Delhi, Delhi, 211002
Website:	Snapdeal.com

I ordered kitkat chocolate from snapdeal on 2 Nov2016.. actual cost was 200 but on that day it was for 100 so I ordered it..they usually ships d product in 2 days bt in this case they didn't shipped for 5 days nd I sent them emails continuously bt they didn't replied..now on 7 nov2016 they messaged me that ur product is cancelled due to technical problem..this is simply fraud..Same case took place in punjab with nikhil bansal .he also ordered from snapdeal an iPhone for rs 56 and company later on denied the delivery..consumer court gave this case in favour of consumer..I m sending u all proofs in screenshots...kindly look into this matter nd impose a heavy penalty on snapdeal for repeating a fraud misrepresentation again..

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Dec 11, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2016

Snapdeal.com Customer Care's response Dear Sanket9559,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal