[Resolved]  Snapdeal.com — Denying for refund against returned order [protected]

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:snapdeal.com

Dear kunal/rohit,

Myself sonu kumar one of your snapdeal customer. I have placed one order having order id order id: [protected], placed on 17 jun, 2017 and i received on 19 jun, 2017. I returned order due to size issue and product is reached on your warehouse and quality is checked successfully, still i did not received refund amount. I continuously follow your executive regarding refund but many times they are saying refund will process in 2 -3 days but today they denied for refund. I am very unhappy due to such false commitment.

Its a cheating as you received unused product and denying refund now. Such kind of scenario looses customer trust from snapdeal. Today i spoke with your supervisor named "lokesh chauhan" and he denied for refund.

I request you please look this case and refund my paid amount asap.

Regards,
Sonu kumar
[protected]
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Aug 23, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jul 10, 2017
Snapdeal.com Customer Care's response
Dear sonu.kumar,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
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