[Resolved]  Snapdeal.com — Dermanest hand sanitizer 5000ml

I had ordered for the hand sanitizer 5000ml vide sub order no [protected] dtd 1st Nov. 21
&paid Rs 2011.The product was delivered on 7th.While checking, this product was hand wash & not sanitizer & the MRP as printed was Rs 950 only. When called for return, they taken request but now they are not agree either for return or refund. Call centre executive said that hand wash & sanitizer are same while manufacturer confirmed both are different.
Request for an early redressal of my grievance.
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Dec 18, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2021
Snapdeal.com Customer Care's response
Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
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