Snapdeal.com — Did not get refund back on returning the product back

I had returned an item ( sub order id - [protected] ) few days back. After that there is no communication from snapdeal on the refund of this product. They are not updating the status of the refund on their website as well. I have followed up with them atleast for 5 times till now. But they always ask to wait for 24 hrs & do nothing even after 24 hrs. Please help me with this to get my refund back.
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
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