Snapdeal.com — Did not get the refund amount

Address:

Bangalore, Karnataka

My snapdeal order ID is [protected]. I have ordered a watch which I didn't like and returned it on 13th of april that is on monday by the snapdeal return back courier facility and I clearly ask for a refund of my money. after that again on 15th I got a massage that the same product has been ready to ship with some other seller so immediately I cancel the order again. So on 16th april I received a massage like the refund amount will reflect in your account in 1 business day. I waited. Till 18th I didn't receive the refund. So on 19th I called up the customer care they promised me that by monday I will receive the refund amount. but again on monday I didn't and I called up and again the same thing that I will receive the refund by tuesday. Again on tuesday I called up and got the similar reply. And today is 22nd of april. till now i didn't receive the refund amount. Could anybody help me in this.