Snapdeal.com — Did not got my replacement or refund

Sunil Omrey

from Gurgaon, Haryana

Address:

New Delhi, Delhi

I have ordered a orpat room heater, my order no is [protected]. I got a damaged product so I request to cancel my order but they automatically placed a order for replacement. I am waiting from 7 days and they did not replaced or refund my amount. I have contacted them many times but their customer support is too bad. I want my refund asap. Olease help me

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Snapdeal.com Customer Care

from Delhi, Delhi

Verified Support

Dear Sunil Omrey,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team