[Resolved]  Snapdeal.com — didn't get my refund back

I have ordered 3 items a bag and 2 wallet but the bag size was big than i expected and the wallet quality was not fine so returned the items but i didnt get my refund and no progress in their returning process and no notification about the refund. Even i have submitted the query about the refund and they emailed me that they have sent me a support message but i cant do anything with the message so i am totally helples so please help me
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Sep 13, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2019
Snapdeal.com Customer Care's response
Dear Jusaina,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
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