[Resolved] Snapdeal.com — Different brand of product - reg.

Mohammad Shaiq

from Jammu, Jammu and Kashmir

Address:	226010
Website:	www.consumercomplaints.in/new_complaint

I placed an order on 11 Nov. 2016 for ""Meakida Drill Stand"" as prepaid worth Rs 1810 having good quality and features.
Instead of that an inferior product of different brand ""Duro India Gold drill stand"" has been delivered by Burhani Tools and Hardware, Pune.
So, kindly look into the matter how it could happen and do the needful in my support by taking an appropriate action against the concerned responsible for. Though your reputation/credibility gets better ratings if the same product is delivered which is displayed/shown to sale to the best satisfaction of customer.

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Jan 1, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2016

Snapdeal.com Customer Care's response Dear Mohammad Shaiq,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal

Verified Support

Dec 01, 2016

Snapdeal.com Customer Care's response Dear Mohammad Shaiq,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal