[Resolved] Snapdeal.com — DishTv

Satish ji Sharma

from Bhopal, Madhya Pradesh

Address:	Dewas, Madhya Pradesh, 455001
Website:	www.snapdeal.com

I placed order for dishtv on 25-Oct-2016 and it should be delivered on 4th Nov 2016. But Product is still not delivered to me . I am calling snapdeal from last 6 days from 5-nov-2016 and they told me to wait for 48 hours.i am continuously tracking my order but they dont help me and at last after 6 days conversation with snapdeal they canceled my order.

I call snapdeal on 10-nov-2016 in morning and they gave me complaint id and uniqueid for dishtv providers

Complaintid:[protected]
Unique Id:[protected]

and they told me to wait for 24 hours and in the evening they canceled my order.

They not even udated my Delivery status from 26-oct-2016.

I want to know if they dont want to sell or send product they why dont they told me on 4th-nov-2016 and they canceled after 6 day.

Name:-Satish Sharma
Contact Number:-[protected]

snapdeal Contact Number that i used
snapdeal:- [protected]

+3 photos

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May 9, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Nov 10, 2016

Updated by Satish ji Sharma I dont want refund and i have not requested for refund then why my product is canceled and if you dont have product they why are they selling this product.

i am waiting for this product from 25th Oct and now they canceled my product.

Verified Support

Nov 11, 2016

Snapdeal.com Customer Care's response Dear Satish ji Sharma,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Nov 13, 2016

Updated by Satish ji Sharma Still i dont get any response about my product from snapdeal or snapdeal customer service How long it will take please let me know otherwise i have to go at local office of consumer forum..

Please let me know if someone can help here other wise i will take some legal actions .