[Resolved] Snapdeal.com — Dispute on Product Refund , No response on complaint raised | |||||
Its regarding dispute in refund - I had ordered Order ID: [protected] on 29 Dec, 2016 which was having 4 suborders. 1) Suborder Id: [protected](Raymond Yellow V-Neck Sweater) - This product is with me only. 2) Suborder Id: [protected] (Campus Sutra Blue Cotton Sweatshirt) - I had raised a replacement on 7 Jan, 2017 and it has been picked up on 9 Jan, 2017 and delivered with Suborder Id: [protected] on 13 Jan, 2017 3) Suborder Id: [protected] (John Players grey sweatshirt) - I had mistakenly raised return for this item on 7 Jan, 2017 and cancelled the return on same day.This product is with me only. 4) Suborder Id: [protected] (John Players grey hooded sweatshirt) - I had raised return for this item on 7 Jan, 2017 and it has been picked up on 9 Jan, 2017 with Suborder Id: [protected]. I was expecting a refund of 1234 Rs. from snapdeal against Suborder Id: [protected]. But refund has been initiated and completed for Suborder Id: [protected] of rupees - 849. I called to snapdeal around 15 times afterwords and raised complaints. Complaints[protected], 38769065, 38769357 Everytime anew CSR and a new request but no response at all. They are not connecting to seniors management also. Was this information helpful? | |||||
Apr 1, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Feb 28, 2017 Snapdeal.com Customer Care's response Dear Harshrathi, Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Regards, Team Snapdeal | |||||
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Team Snapdeal
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal