[Resolved]  Snapdeal.com — Dolphin l-shaped sofa set-

Address:	Gurgaon, Haryana, 110075
Website:	www.snapdeal.com

I had placed the above order on 18 october, 2016 and have been tracking the progress of the order since then. However, the official website did not show any progress in the order. It only displayed that the order is being prepared for dispatch.
Considering the above situation a call was made to snapdeal.com on 10 november 2016 to understand the progress. It was told by the representative that the product was being manufactured and on the basis of the call a request would be made to their backend team for urgent delivery of the product which was scheduled on 19 november 2016.
On 18 november 2016, the order was cancelled from snapdeal.com's side without any prior intimation and the refund was initiated. The reason provided for cancellation was that the seller registered with snapdeal.com denied to process the order as the price was low compared to the market price. However, the discounted price which was paid was as per the scheme the 'unbox diwali scheme'.
The intimation of the cancellation of the order after 30 days of placing the order has denied me an opportunity to take the benefit of other offers on the same category of products provided by other e-commerce companies. Further, the company has suggested to place a fresh order and the cost is around rs. 26000 for the same product which is rs.11000 more than the price at which the order was placed.
Inspite of raising complaints with snapdeal.com, and also on their facebook page, the company only promised to look into the matter. However, there was no solution provided.
I want the product delivered at my residence at the earliest date and also a written apology from the authorised person of the company.