Snapdeal.com — Don't buy dr. Aquaguard by eureka forces thru snapdeal no warranty for product

Address:Tirupur, Tamil Nadu

Don't buy dr. aquaguard by eureka forces thru snapdeal.

After payment has been done by cod, wen I am trying to call w.r.t sms from snapdeal as below

"Your Eureka Forbes Dr. Aquaguard Magna HD RO + UV of Order [protected] is in transit. Upon delivery please contact Eureka Forbes at[protected]prefix STD code) for Installation/Demo and mention Seller Name - MAHAVIR CROCKERY HOUSE. Please check mail with subject INSTALLATION HELP for more info.

Following this one, wen I am calling from tamilnadu, it says that[protected]prefix STD code) for Install only valid within the seller city.

So wen I am trying to call local eureka. shop for Installation, they just frankly avoided me simply saying that " we install purifier that should be brought directly from us. Also if yu want to install, we will arrange, but it costs you around 900 rs. Also you should wait for 7 to 10 days.

WARRANTY WILL NOT BE COVERED

Thru SNAPDEAL PURCHASE.

Wen I am called SNAPDEAL,

They simply said,

SORRY..

Also In a couple of words, they asked me to simply return the product and close the issue.

Don't buy anything from snapdeal without complete knowledge.

Otherwise you will be cheated surely.

We are not money rotation machines..

They simply use our money for some days by hiding these issues from the CUSTOMER

Deeply dissatisfied.
Was this information helpful?
No (0)
Yes (0)
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mahendran Mohankumar,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team
Hi Mahendran Mohankumar,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal
Is it something similar still happening? Mahendran Mohankumar, Snapdeal?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information