[Resolved]  Snapdeal.com — Don't trust snapdeal

Address:560037
Website:Snapdeal

My sincere request to all online buyers, please don’t be victim of SNAPDEAL, this company has no policy for their customer, it’s my personal experience, I have ordered multiple items this Diwali, most of the items delivered were either old or broken(so many complaints are registered), even after contacting several time no result so far, another interesting experience is I have been waiting for an item to deliver from last 2 months, it was scheduled to deliver on last week of October (
Order ID: [protected]
) after multiple efforts they said order is on the way and will be reaching in few days (however they didn’t mention what they actually mean by 'few' days) meanwhile delivery date got changed from last week of October to first week of November automatically, .while asked they said you will be getting the order on first week, while contacted after first week they don’t have any answer as well, even they said I can’t cancel the product, now it’s already two months to my booking date and my 20000 has been stuckd, , I will never repeat this mistake again and sincere request be aware of these cheaters SNAPDEAL
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Dec 15, 2016
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2016
Snapdeal.com Customer Care's response
Dear ashutoshmail,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Complaint comments 

Comments

Thirdclass service by snapdeal.
Snapdeal.com Customer Care's response, Nov 16, 2016
Verified Support
Dear pradipn108,

We request you to share your exact concern with snapdeal order id or complaint number to help you out in the best possible way. Kindly drop us an email on [email protected] with these details. We assure you all possible help.

Regards,
Team Snapdeal

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