[Resolved]  Snapdeal.com — Dubaria plain white pvc id cards for inkjet printers - set of 230

Website:www.snapdeal.com

I had ordered Dubaria Plain White PVC ID Cards For Inkjet Printers - Set of 230 on Snapdeal on 2nd April 2017, order no [protected].they sent it. But the product was not for inkjet printers. So I request replacement and it was approved, ticket No 41235673, I sent the item with dtdc courier awb no K94019583 on 07/04/2017. They refund my courier charge Rs. 180 on 18/04/2017 in my freecharge account. Snapdeal replaced the product and at the second time the product was the same, it was not for inkjet printer. Snapdeal sent me wrong produc two times. I request for return and it was approved. Return Ticket no 41072969 . i sent the product by DTDC courier with awb no K95851883 on 17/04/2017.They refund my courier charge Rs. 180 on 27/04/2017 in my Freecharge account. It was received at Snapdeal warhouse. Snapdeal conrfimed the reurn and the estimated refund date was 19 April 2017. But Snapdeal have not refund my money still now (02/06/2017). I have mailed and called Snapdeal customer care centre for several times. Everytimes they promised the refund within 24 hours. But so many 24 hrs past. This is a fresh cheating with me by Snapdeal. pls care my issue.
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Jul 6, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jun 03, 2017
Snapdeal.com Customer Care's response
Dear Selim411,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
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