[Resolved] Snapdeal.com — duplicate /fake product received from snapdeal

[Resolved] Snapdeal.com — duplicate /fake product received from snapdeal

R rk_menaria from Barmer, Rajasthan

I ordered "indulekha bringha hair oil" from snapdeal. When i received the same, i found some difference from the earlier one which i had. I am using this oil from last 4-5 years. First time i ordered the same from snapdeal. I checked carefully, it was a duplicate /fake product. Totally disappointed. I was not expecting such a cheap thing/fraud from snapdeal. Was this information helpful? No (0) Yes (0)
Apr 5, 2019 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Mar 04, 2019 Snapdeal.com Customer Care's response Hi rk_menaria, Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. Regards, Team Snapdeal
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Comments

Saranya vinayan

from Cuddalore, Tamil Nadu

Plastic quality is very poor.. During the first use itself the plastic holder broke down... And the spinner is not working properly... I ordered the product around 1200...and I feel cheated... I need replacement of spin mop

Snapdeal.com Customer Care's response, Mar 5, 2019

Verified Support

Hi Saranya,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal