Address: | New Delhi, Delhi, 110020 | Website: | Snapdeal.com and giftbig.com |
I requested on Mail (15Jul 16) & Facebook page (20Aug) that I have lost my Egift voucher code (it was gifted to me by my Brother, but thru Giftbig- Bangalore.
Each time a diff customer care ex wld call up, the payment details & ORDER ID was not Sufficient for them to Give me the Vchr Code.
I asked help from gift big, I got the same reply, not able to track the order ID.
Calls from snapdeal & giftbig were regular but only for fake assurance
I just happened to check Spam mail box n I had Recvd a Mail from woohoo.com for my Vchr Code but it was already expired on 6th Sep.
But as a customer how wld I know that I have a mail from them in spam, they were telling me no details of Vchr code.
From 8 or 9 Sept I'm trying to get my Vchr REVALIDATED, I even said that I can pay 1000 More to make it a 3000 Vchr to Renew it, still no help from them, they kept on giving assurance till 19th Sep, then yesterday that said we r sorry, Vchr validity cannot be extended, nothing can be done, my 2000 is of no value for them Was this information helpful? |
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