[Resolved] Snapdeal.com — edifice watch not delivered.. fake delivery reason update

[Resolved] Snapdeal.com — edifice watch not delivered.. fake delivery reason update

B baradaparida from Palwal, Haryana

I ordered casio edifice men silver analogue watches (Ed437) ef-558d-2avdf rs. 10881on 18.09.2017 at 12 am. And i got a sms on 21.09.2017 at 3 pm with fake update of delivery boy returned due to i did not receive the call... But there is no call i got.. Then i changed address on my home address on 22.09.2012 but on 23.09.2017 i got another fake update like delivery boy returned from door step... Worst servise in bangalore... Worst courier service selected by snapdeal... Snapdeal.com Order id : [protected] Placed on :18 sep 2017 And from snapdeal side i m getting update like... They called me... But i did not recived their call... Fake... Worst... Poor service... Dont choose snapdeal... Was this information helpful? No (0) Yes (0)
Sep 25, 2017 Complaint marked as Resolved After register a complaint on 22 sep 2017 they called on 23 sep 2017 and they(snapdeal) asked about my problem ..then they asured me they will delivery on next day and delivered me on 24 sep 2017...i got call from this no +911244156000... But from snapdeal side they are active on twitter...and they also sloving query..i also twitted and they ask me my order id and contact no... Thank god...Finaly i got my watch after 5 days...but i supposed to get after 2 day... Snapdeal.com customer support has been notified about the posted complaint. Verified Support Oct 04, 2017 Snapdeal.com Customer Care's response Dear baradaparida, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal
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diff_2013

from Pune, Maharashtra

Snapdeal is dead. Stop using it.

Snapdeal.com Customer Care's response, Oct 4, 2017

Verified Support

Dear diff_2013,

We request you to share your exact concern along with order details or complaint number to help you out in the best possible way. Kindly drop us an email on [email protected] with these details. We assure you all possible help.

Regards,
Team Snapdeal