[Resolved]  Snapdeal.com — Empty box received for a prepaid order

Address:Mumbai City, Maharashtra
Website:www.snapdeal.com

My name is darshana, i have ordered for a titan octane watch on 15th may 2017 from snap deal app., for which i paid in advance through my credit card, when received delivery, and checked the parcel, the outer red carton box of snap deal was seal packed on the top, while when opened the box, the black titan watch box was empty and there no watch inside... It was a horrifying, disappointing, heartbreaking, experience, for a prepaid order... Though i have escalated a complaint immediately... I am reading multiple reviews of customers to whom snapdeal has not paid the refund in such cases... I am scared and concerned for my hard earned money...: (

All those who are facing the same problem can please contact me on [protected]...
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Jul 2, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
May 19, 2017
Snapdeal.com Customer Care's response
Dear Darshana Makwana,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal
Verified Support
May 30, 2017
Snapdeal.com Customer Care's response
Dear Darshana Makwana,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal
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