[Resolved] Snapdeal.com — epic react shoes get damaged only with in one day now, they are not ready to pick used shoes i need my replacement

Muralikk

from Mumbai, Maharashtra

Address:

560062

Dear sir,

I have purchased sports shoes in snapdeal worth of 2188, order id [protected], since i have used for only 2 runs, the heal gripper is came out, & they are scheduled for the pickup & courier guys not picking up because o[censored]sed shoes. I need this shoes to be replaced, kindly help regarding the same. I am sending messages but they are not responding with proper answers

Name murali, [protected]

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Nov 29, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Oct 28, 2019

Updated by Muralikk I need my damaged shoe must be replaced, u people are cheating & not to dare to speak with customers directly to resolve the issues, last one week I am fighting for this issue u r not at all bothered..its a worst customer service ever seen, shame o[censored] people

Oct 28, 2019

Updated by Muralikk U r all mentioned number are not for response the customer issues, u r simply showcasing the numbers to bluff the customers

Verified Support

Oct 29, 2019

Snapdeal.com Customer Care's response Hi Murali!

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Comments

catherine gashnga

from Mumbai, Maharashtra

I received a letter of lucky draw award with coupon total amount of 11 lakh rupees.. now they have called to send 1000 for transaction fee . Is this true or Fake? Reply asap

Snapdeal.com Customer Care's response, Oct 30, 2019

Verified Support

Hi! Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards. Thanks, Team Snapdeal