| Address: | Kolkata, West Bengal, 700009 | | Website: | www.snapdeal.com |
Dear team,
This is to inform you all that the website "snapdel"
Never meets with there commitment of delivering there product on right time committed by them.
Amazing part is non of them is even bothered to inform customer about the delay and even the reason of delay.
We have to call them and confirm and resolution is please call courier and get info as it is not in our hand.
Leme tell you this is not the first instance!
I order a gym set from this idiotic website and they gave a week time commitment and yes delivered to me after one amazing month.
This time they were supposed to deliver by 2nd of january, today (4th jan 2016)
I found silently they just have changed the delivery date to damn 6th january with out even bothering to inform me.
I spoke to one of the supervisor via calling the idiotic customer service and i informed him i am going on vacation on 6th and he confirmed "sir i am putting your order on high priority and we will deal with it efficiently so it reaches to you at your convenient date and time"
But who cares.
All are dreaming.
Yes i have taking this screen shot if the message and have mailed them to prove that we consumers have rights to highlight cases in this forum that how this company treats there customer as. Was this information helpful? | 
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team