[Resolved] Snapdeal.com — Fake Barishh Gemstone Pushparaaga Yellow Sapphire 8.25 Ratti received. | |||||
Hi, I was placed the order of barishh gemstone yellow sapphire dated on 7th Nov 2015 after read all the details about this product on description page and made the credit card payment at same time for early delivery, but I was shocked product delivered by the seller is totally fake along with self made certification with this product which clearly saying we are not giving any kind of guarantee or warranty of this gemstone for its authenticity proof of it means certificate cannot be considered as original guarantee proof. I have explained this issue with Snapdeal customer care as well and launched complaint within 3 days as per the company policy for refund process but now Snapdeal resolution team instead of helping me they are in defending mode for this product seller and clearly refused for making me any kind of refund of this product whatever the reasons behind this issue and advised me don't waste your time here Snapdeal will never refund your money back like they do with others customers also it's better file complaint in consumer court for early resolution. Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved | |||||
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We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
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Snapdeal Online Team