[Resolved] Snapdeal.com — fake iphone supplied by snapdeal with no warranty | |||
Hi team snapdeal, This is in my reference to my repeated requests to you regarding fake iphone 6 supplied by you via invoice number s33975/19/286 dated 05-feb-2020. I visited authorized apple service center in pune (M/s nyasa) for replacement of defective charger received along with iphone 6. To my surprise, please find the list of discrepancies that service center has highlighted in the phone supplied by you. 1. Brand new phone was purchased by me from snapdeal on 05-feb-2020, whereas service report shows date of purchase as 31-july-2015. A difference of 5 years. 2. I purchased this phone from snapdeal saying one year manufacturer warranty but apple is saying this phone is out of warranty due to point mentioned at sr. No. 1. 3. I purchased a original product from snapdeal with sealed packaging but service center says the supplied adapter and power cable are not original ones. All above mentioned points clearly indicates a direct case under section 420 against snapdeal and its directors who did this alteration and repacked the iphone as brand new product. It is a final request to snapdeal to refund all the expenses incurred by me during this course of harassment. Was this information helpful? | |||
Apr 20, 2020 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Feb 24, 2020 Snapdeal.com Customer Care's response Hi Customer, Our team got in touch with you and updated you. As you don't want to return the product we're closing the request. Thanks! Team Snapdeal Verified Support Feb 26, 2020 Snapdeal.com Customer Care's response Dear Himanshu, Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. Regards, Team Snapdeal Verified Support Mar 02, 2020 Snapdeal.com Customer Care's response Dear Himanshu, Our team got in touch with you and updated you that only the product amount can be refunded and you are not agreed upon. Hence, we are closing this complaint. In case you still need help, you can email us at [protected]@snapdeal.com. Thanks, Team Snapdeal | |||
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