[Resolved] Snapdeal.com — fake lucky draw promotion in the name of snapdeal

NILKAMAL NANDI

from Mumbai, Maharashtra

Address:

West Tripura, Tripura, 799001

I have received this message in the name of Snapdeal and also i received a call and was told to pay 6500/- Rupess for registration when i ask them why don't you deduct the money from the amount with any further reply he disconnect the phone. Below is the message which i received. And also i have attached the screenshot of whtsapp number.

Dear Customer Congratulation !
You are product order SNAPDEAL company .
Your name to open the lucky draw (TATA SAFARI CAR) cost RS=1260000 Rupees.
The charge of your REGISTRATION Service payment.
This is valid for one day.
contact customer care [protected]

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Dec 27, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2019

Snapdeal.com Customer Care's response Hi Nilkamal!

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks,
Team Snapdeal

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Comments

Sharwan Kumar Giri

from Dhone, Andhra Pradesh

I Was order online but still did not received any product from the company. I was paid the amount through on line net banking.

Snapdeal.com Customer Care's response, Nov 27, 2019

Verified Support

Hi Shrawan!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal